*Booking and Cancellation Policy
Here at Kruizemode Photography we understand that from time to time even the best plans fall apart, booking a photography session is no different - especially with small people involved. We will work with you the best we can to accomodate your changing needs, sometimes this may not be possible. If you find you need to reschedule your booking please communicate with us as far ahead of time as possible. Please keep in mind that we need to work with other families, as well as our own, so if we are unable to meet your request to reschedule to a specific time slot we will have tried everything to make it happen.
Bookings are not final until the deposit is received. Galleries will not be accessible until full payment for the package is received. Any additional images purchased will not be ready for download until payment is received.
So we can offer all our clients a professional and prompt experience we require that all clients who book a session give a minimum of 48 hours notice (except for newborn sessions) if you are unable to keep your original booking.
We are happy to reschedule bookings cancelled within this time free of charge.
For cancellations made outside this timeframe (ie. less than 2 days notice) the deposit may not be refunded or applied to any future booking.
For newborn photoshoots we require 24 hours notice if you need reschedule the booking.
All bookings we allow a 15 minute wait time, if you arrive outside this time we reserve the right to reschedule the booking.
Where any booking is cancelled and not rescheduled the deposit is non-refundable.
*we reserve the right to change these policies from time to time with no notice.